2nd March 2014

As every Monday, Silvia asked us about how was the weekend. For me was very busy because on Saturday I attended to a conference in EUDE campus. It had to be with entrepreneurship. The speaker didn’t show any slide but he had been talking about interesting things for hours. It was very good. I learned a lot of tips.

Silvia talked about taking into account that people around us want to seduce to go around. It’s the temptation of distraction.

After a little discussion, the theoretical part of class about the topic began. It was MOTIVATION. The first thing she told us is that the real motivation starts always in ourselves and lack of ability is the main cause of lost motivation. So it’s very important to make employees involved with the company. How we can make them feel committed with the company?

The answer comes when values are the same for both parts. We have to focus in several things, for example, in company vision, in career plans, in creating proud and confidence, in empowered them to take actions, etc…

Manager leadership involves trust in employees treating people equally and responds them as mature individuals. It also involves recognize employees’ work and reward them.

There are some minimum hygiene factors laying out motivation. They are working conditions, job security and salary, work and life balance, policy, peer relationship and supervision.

On Wednesday Silvia offered us a new version of the Cards of the Universe. As always, it was great. Cris Angles took one card for me and it said “Of all sad words of tongue or pen, the saddest words are these: “IT MIGHT HAVE BEEN. Dare to dream” It was a happy surprise that Cris took my card. I do appreciate it.


Silvia took one for all the class and it said: “Remember, everything counts”.

After sharing cards, we saw a video about the incredible story of Arthur.

It really impresses some of us. He was very encouraged. I guess I will the same.

When we started the theoretical part of the class, Silvia opened the discussion with a real example that occurs to her these days. The conclusion would be that it wasn’t what it seems.

Managers need a model to guide them and their enquiry process. Performance is ability and motivation. Ability means aptitude and training resources. Motivation means desire and commitment.

There are several motivational theories, for example, Herzberg’s hygiene theory, Peter principles, theory X, etc… Silvia explained them accurately. In conclusion, these theories are focus in performance, outcomes and satisfaction in order to be effective.


9th February 2014

Silvia started the class on Monday as she does weeks ago. She made a question that was the beginning of discussion: What do you omit from your life? In that moment I said I would omit doing exercise because it is disgusting. Helena said she wouldn’t omit anything. I think it twice and I agree with her. Everything you live, it makes you as you are. After the little discussion, Silvia offers us the Cards of the Universe. While I chose a card, I was thinking about a project I want to put into practice with a friend. And the card said:


“It’s up to you. You have the resources and the tools. Keep it simple!” It was great, I like it!

Then we saw a video about “Millenians” and Silvia encouraged us to choose well our fell of endeavor.

She told us almost every class that the sooner we start the better! She is right, I’m nearly in my forties and it’s my time to do my own business and what I really enjoy. Although I always enjoy, I’m sure now that I have to take care of myself.

On Monday we also worked in groups about Ana Botella’s speech for twenty twenty Olympic Games. After writing up a new speech, every group did their presentation. Renzo’s was the first one and the most emotional too.

The next class began with the Cards of the Universe, again it was perfect for me.


“One day you will wake up and there won’t be more time to do the things you’ve always wanted. DO IT NOW”. – Paulo Coelho

We shared the message and we started discussing about prejudices. We used to standardize and categorize people based on our previous experiences and also because of our insecurity. I do appreciate that Rose Marie told us about her experience at school. It’s not easy to talk about these kind of things.

Relating to prejudices, Silvia showed us a video called MIA born free.

It’s fiction but it was impressive! Everybody in class was fliped out. With this video Silvia wanted to commemorate the birth of Rosa Parks. She was the first black person who refuse to give up the seat to a white one.

The theoretical part was related to communication, about how accurately we communicate with other people. She introduced the concept of supportive communication to us. This is the type of communication that managers have to practice because it seeks to preserve, enhance and strengthen positive relationships between them and employees.

Silvia also spoke about Coaching and Counseling that are focus on abilities and attitudes respectively. She perfectly explained the problems in the daily management practice. I mean Disconfirmation and Defensiveness. When they come and how to resolve? It has to be with the principles of Supportive Communication. But we hadn’t enough time to go over all of them.